Chatbots Market Overview:
The chatbots market has immense potential to grow in the upcoming years as more and more businesses enrol themselves in online platforms, and solicit software powered by Artificial Intelligence (AI) for enhanced customer acquisition. It is estimated that the market demand will experience an outstanding growth of 25%-30% during the forecast period of 2020-2025.
According to the National Association of Software And Services Companies, headquartered in India, around 1.2 million people are employed worldwide in the Business Process Outsourcing industry. Businesses need a customer support division for acquiring newer clients and creating a trusted platform for existing consumers to continue using their services. For the larger part of industrial history, customer support call centres have helped address consumer queries’ and provide solutions to their problems. This is transforming now as innumerable businesses are inclining towards chatbots - a service equipped with Artificial Intelligence that helps customers in resolving their questions, make bookings online, get acquainted with a business’s offerings, and similar issues. Chatbots are estimated to completely take over call centres in the upcoming years as the market size in 2018 stood between $850-900 million. Chatbots will help businesses in financial savings by reduction of BPO employees.
Image: Freepik.com | Chatbots_Market_Industry_Analysis_Size_Share_Trends_Application_Analysis_Growth_Forecast
Chatbots Market Outlook:
Chatbots are computer programs that are developed by using artificial intelligence and are adept at imitating human conversation. Unlike linear, computerized voice-overs that businesses used previously for customer support on their official numbers, chatbots are capable of answering a customer’s queries in a conversational style, thus eliminating the need for human intervention. More often than not, customers thoroughly enjoy talking with a chatbot and help them gain popularity. One of the most widespread incidences of chatbots is Apple’s Siri which was released in 2010. Siri gained instant popularity as it was present in mobile phones and users could communicate with it through voice. Siri was known for its cheeky humour which became a major driver for iPhone sales in the years that followed. North America, the land of digital innovation, is the geographical leader of chatbots market with a regional share of https://www.nasscom.in/ in 2018. This is unsurprising as North America region has given birth to world’s most popular chatbots including IBM’s Watson, Apple’s Siri, Google’s Google Now/Assistant, Microsoft’s Cortana, and Amazon’s Alexa.
Chatbots Market Growth Drivers:
Chatbots Are Elevating Customer Service
An increasing number of customers are now chatting with chatbots online instead of opting for slower means of businesses communication like sending an email. Chatbots analyze the query by recognizing words, and patterns, eventually providing apt solutions to clients. This has helped businesses grow as consumers do not have to wait over the phone for a response or flip through a frustrating set of online menus. Through chatbots, customers can easily do certain tasks like transfer money to friends, check-in for a flight, book medical appointments, etc. Increasing utilization of chatbots by online businesses is helping the chatbots market grow.
Chatbots And User Experience
Nearly all entertainment and information related digital products today have a chatbot equipped into them. Amazon’s Firestick, for example, the game-changer in over-the-top television viewing uses a virtual assistant called Alexa, without which it is virtually impossible to access visual and audio content. Chatbots enhance user experience by making smartphone usage easier. Google maps, one of the most widely used applications in the world is powered by Google Assistant which users can communicate with while driving, thus eliminating the need for accessing the phone and making driving easier. Technological advancement of this stature is an esteemed growth driver for the chatbots market.
Chatbots Market Challenges:
One of the biggest challenges faced by the chatbots market is that Artificial Intelligence has its limitations. While chatbots can answer most of the queries through recognition of pattern, it is impossible for them to address unprecedented or rare queries. Refinement of algorithms and introduction of automated decision-making in chatbots is a possible way of combating this challenge.
Chatbots Market Key Players Perspective:
Artificial Solutions, the world’s most prominent conversation AI creator has built Teneo, a platform for business users to create AI-powered computer and mobile applications. Teneo’s conversational AI can be accessed in 35 different languages.
Other key players of the chatbots market are IBM Corp., Naunce Communications Inc., eGain Corporation, Creative Virtual Pvt. Ltd., Next IT Corp., CX Company, Codebaby Inc., Next IT Corporation.
Chatbots Market Trends:
Unprecedented innovation is taking place in the chatbots market with Facebook having provided a common platform on its Facebook Messenger app for companies to create their own chatbots.
National Geographic Genius-
To promote their new show titled Genius, National Geographic created a chatbox that conversed with a user in the form of eminent personalities. Users could choose the personality they wished to chat with and the chatbot talked exactly in the related conversational style.
WholeFoods Messenger Bot
WholeFoods, an American supermarket conglomerate developed a Facebook chatbot that asked customers to select a particular option from various choices provided. After selection, the chatbot suggested recipes with direct links to fresh produce present on Wholefoods website. This helped them in acquiring a lot of customers and boosted their sales.
Chatbots Market Research Scope
The base year of the study is 2018, with forecast done up to 2025. The study presents a thorough analysis of the competitive landscape, taking into account the market shares of the leading companies. It also provides information on unit shipments. These provide the key market participants with the necessary business intelligence and help them understand the future of the chatbots market. The assessment includes the forecast, an overview of the competitive structure, the market shares of the competitors, as well as the market trends, market demands, market drivers, market challenges, and product analysis. The market drivers and restraints have been assessed to fathom their impact over the forecast period. This report further identifies the key opportunities for growth while also detailing the key challenges and possible threats. The key areas of focus include the types of cheese in the chatbots market, and their specific applications in different areas.
Chatbots Market Report: Industry Coverage
The chatbots market can be segmented on the basis of type, usage, and end-user. On the basis of type, the market can be bifurcated into software, professional services and managed services. Based on usage, the market can be divided into websites, contact centres, social media, and mobile platform. And by end-user, the market is segmented into small enterprises, medium enterprises and large enterprises.
The chatbots market report also analyzes the major geographic regions for the market as well as the major countries for the market in these regions. The regions and countries covered in the study include:
North America: The U.S., Canada, Mexico
South America: Brazil, Venezuela, Argentina, Ecuador, Peru, Colombia, Costa Rica
Europe: The U.K., Germany, Italy, France, the Netherlands, Belgium, Spain, Denmark
APAC: China, Japan, Australia, South Korea, India, Taiwan, Malaysia, Hong Kong
Middle East and Africa: Israel, South Africa, Saudi Arabia
Key Questions Addressed in the Chatbots Market Report
1. Is the market for the Chatbots growing? How long will it continue to grow and at what rate?
2. Which type of systems presents the major growth opportunities?
3. Is there a possibility for change in the market structure over time?
4. Are additional developments needed for the existing product or services offerings or do the existing products meet the customer demands?
5. Do the key vendors look for partnerships to expand their businesses with respect to geography or product?
6. What are the short-term, long-term, and medium-term growth drivers for the market?
7. What are the short-term, medium-term, and long-term challenges for the market?
8. What are the short-term, medium-term, and long-term opportunities for the market
9. Who are the top players/companies of the market?
10. What are the recent innovations in the market?
11. How many patents have been filed by the leading players?
12. What are the types of patents filed by the leading players?
13. What is our Vision 2030 for Chatbots market?
A few focus points of this Research are given below:
- Give a deep-dive analysis of the key operational strategies with focus on the corporate structure, R&D strategies, localization strategies, production capabilities, and sales performance of various companies
- Provide an overview of the product portfolio, including product planning, development, and positioning
- Discuss the role of technology companies in partnerships
- Explore the regional sales activities
- Analyze the market size and giving the forecast for the current and future Chatbots Market during the forecast 2019–2025
- Analyze the competitive factors, competitors’ market shares, product capabilities, and supply chain structures.
Table of Contents
1. Chatbots Market - Overview
1.1 Definitions and Scope2. Chatbots Market - Executive summary
2.1 Market Revenue, Market Size and Key Trends by Company2.2 Key Trends by type of Application
2.3 Key Trends segmented by Geography
3. Chatbots Market
3.1 Comparative analysis3.1.1 Product Benchmarking - Top 10 companies
3.1.2 Top 5 Financials Analysis
3.1.3 Market Value split by Top 10 companies
3.1.4 Patent Analysis - Top 10 companies
3.1.5 Pricing Analysis
4. Chatbots Market - Startup companies Scenario Premium
4.1 Top 10 startup company Analysis by4.1.1 Investment
4.1.2 Revenue
4.1.3 Market Shares
4.1.4 Market Size and Application Analysis
4.1.5 Venture Capital and Funding Scenario
5. Chatbots Market - Industry Market Entry Scenario Premium
5.1 Regulatory Framework Overview5.2 New Business and Ease of Doing business index
5.3 Case studies of successful ventures
5.4 Customer Analysis - Top 10 companies
6. Chatbots Market Forces
6.1 Drivers6.2 Constraints
6.3 Challenges
6.4 Porters five force model
6.4.1 Bargaining power of suppliers
6.4.2 Bargaining powers of customers
6.4.3 Threat of new entrants
6.4.4 Rivalry among existing players
6.4.5 Threat of substitutes
7. Chatbots Market -Strategic analysis
7.1 Value chain analysis7.2 Opportunities analysis
7.3 Product life cycle
7.4 Suppliers and distributors Market Share
8. Chatbots Market - By Type (Market Size -$Million / $Billion)
8.1 Software8.2 Services
8.2.1 Professional Services
8.2.2 Managed Services
9. Chatbots Market - By Usage (Market Size -$Million / $Billion)
9.1 Introduction9.2 Websites
9.3 Contact Centers
9.4 Social Media
9.5 Mobile Platform
10. Chatbots Market - By Industry Vertical (Market Size -$Million / $Billion)
10.1 Introduction10.2 Financial Services
10.3 Healthcare
10.4 Communication
10.5 Retail
10.6 Travel and Hospitality
10.7 Government
10.8 Education
10.9 Utilities
10.10 Others
11. Chatbots Market - By Deployment Type (Market Size -$Million / $Billion)
11.1 Introduction11.2 On-Premises
11.3 On-Cloud
12. Chatbots Market - By End User (Market Size -$Million / $Billion)
12.1 Introduction12.2 Small & Medium Enterprises
12.3 Large Enterprises
13. Chatbots - By Application (Market Size -$Million / $Billion)
13.1 Segment type Size and Market Share Analysis13.2 Application Revenue and Trends by type of Application
13.3 Application Segment Analysis by Type
14. Chatbots - By Geography (Market Size -$Million / $Billion)
14.1 Chatbots Market - North America Segment Research14.2 North America Market Research (Million / $Billion)
14.2.1 Segment type Size and Market Size Analysis
14.2.2 Revenue and Trends
14.2.3 Application Revenue and Trends by type of Application
14.2.4 Company Revenue and Product Analysis
14.2.5 North America Product type and Application Market Size
14.2.5.1 U.S
14.2.5.2 Canada
14.2.5.3 Mexico
14.2.5.4 Rest of North America
14.3 Chatbots- South America Segment Research
14.4 South America Market Research (Market Size -$Million / $Billion)
14.4.1 Segment type Size and Market Size Analysis
14.4.2 Revenue and Trends
14.4.3 Application Revenue and Trends by type of Application
14.4.4 Company Revenue and Product Analysis
14.4.5 South America Product type and Application Market Size
14.4.5.1 Brazil
14.4.5.2 Venezuela
14.4.5.3 Argentina
14.4.5.4 Ecuador
14.4.5.5 Peru
14.4.5.6 Colombia
14.4.5.7 Costa Rica
14.4.5.8 Rest of South America
14.5 Chatbots- Europe Segment Research
14.6 Europe Market Research (Market Size -$Million / $Billion)
14.6.1 Segment type Size and Market Size Analysis
14.6.2 Revenue and Trends
14.6.3 Application Revenue and Trends by type of Application
14.6.4 Company Revenue and Product Analysis
14.6.5 Europe Segment Product type and Application Market Size
14.6.5.1 U.K
14.6.5.2 Germany
14.6.5.3 Italy
14.6.5.4 France
14.6.5.5 Netherlands
14.6.5.6 Belgium
14.6.5.7 Denmark
14.6.5.8 Spain
14.6.5.9 Rest of Europe
14.7 Chatbots - APAC Segment Research
14.8 APAC Market Research (Market Size -$Million / $Billion)
14.8.1 Segment type Size and Market Size Analysis
14.8.2 Revenue and Trends
14.8.3 Application Revenue and Trends by type of Application
14.8.4 Company Revenue and Product Analysis
14.8.5 APAC Segment - Product type and Application Market Size
14.8.5.1 China
14.8.5.2 Australia
14.8.5.3 Japan
14.8.5.4 South Korea
14.8.5.5 India
14.8.5.6 Taiwan
14.8.5.7 Malaysia
14.8.5.8 Hong kong
14.8.5.9 Rest of APAC
14.9 Chatbots - Middle East Segment and Africa Segment Research
14.10 Middle East & Africa Market Research (Market Size -$Million / $Billion)
14.10.1 Segment type Size and Market Size Analysis
14.10.2 Revenue and Trend Analysis
14.10.3 Application Revenue and Trends by type of Application
14.10.4 Company Revenue and Product Analysis
14.10.5 Middle East Segment Product type and Application Market Size
14.10.5.1 Israel
14.10.5.2 Saudi Arabia
14.10.5.3 UAE
14.10.6 Africa Segment Analysis
14.10.6.1 South Africa
14.10.6.2 Rest of Middle East & Africa
15. Chatbots Market - Entropy
15.1 New product launches15.2 M&A s, collaborations, JVs and partnerships
16. Chatbots Market - Industry / Segment Competition landscape Premium
16.1 Market Share Analysis16.1.1 Market Share by Country- Top companies
16.1.2 Market Share by Region- Top 10 companies
16.1.3 Market Share by type of Application - Top 10 companies
16.1.4 Market Share by type of Product / Product category- Top 10 companies
16.1.5 Market Share at global level - Top 10 companies
16.1.6 Best Practises for companies
17. Chatbots Market - Key Company List by Country Premium
18. Chatbots Market Company Analysis
18.1 Market Share, Company Revenue, Products, M&A, Developments18.2 Artificial Solutions
18.3 CX Company
18.4 Codebaby Inc.
18.5 Creative Virtual Pvt. Ltd.
18.6 IBM Corporation
18.7 Next IT Corporation
18.8 eGain Corporation
18.9 Company 9
18.10 Company 10 & More
*Financials would be provided on a best efforts basis for private companies
19. Chatbots Market - Appendix
19.1 Abbreviations19.2 Sources
20. Chatbots Market - Methodology
20.1 Research Methodology20.1.1 Company Expert Interviews
20.1.2 Industry Databases
20.1.3 Associations
20.1.4 Company News
20.1.5 Company Annual Reports
20.1.6 Application Trends
20.1.7 New Products and Product database
20.1.8 Company Transcripts
20.1.9 R&D Trends
20.1.10 Key Opinion Leaders Interviews
20.1.11 Supply and Demand Trends
LIST OF TABLES
1.Global Chatbots Market Analysis By Type Market 2019-2024 ($M)
1.1 Software Market 2019-2024 ($M) - Global Industry Research
1.2 Services Market 2019-2024 ($M) - Global Industry Research
1.2.1 Professional Services Market 2019-2024 ($M)
1.2.2 Managed Services Market 2019-2024 ($M)
2.Global Chatbots Market Analysis By Usage Market 2019-2024 ($M)
2.1 Websites Market 2019-2024 ($M) - Global Industry Research
2.2 Contact Centers Market 2019-2024 ($M) - Global Industry Research
2.3 Social Media Market 2019-2024 ($M) - Global Industry Research
2.4 Mobile Platform Market 2019-2024 ($M) - Global Industry Research
3.Global Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
3.1 Financial Services Market 2019-2024 ($M) - Global Industry Research
3.2 Healthcare Market 2019-2024 ($M) - Global Industry Research
3.3 Communication Market 2019-2024 ($M) - Global Industry Research
3.4 Retail Market 2019-2024 ($M) - Global Industry Research
3.5 Travel & Hospitality Market 2019-2024 ($M) - Global Industry Research
3.6 Government Market 2019-2024 ($M) - Global Industry Research
3.7 Education Market 2019-2024 ($M) - Global Industry Research
3.8 Utilities Market 2019-2024 ($M) - Global Industry Research
4.Global Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
4.1 On-Premises Market 2019-2024 ($M) - Global Industry Research
4.2 On-Cloud Market 2019-2024 ($M) - Global Industry Research
5.Global Chatbots Market Analysis By End User Market 2019-2024 ($M)
5.1 Small & Medium Enterprises Market 2019-2024 ($M) - Global Industry Research
5.2 Large Enterprises Market 2019-2024 ($M) - Global Industry Research
6.Global Chatbots Market Analysis By Type Market 2019-2024 (Volume/Units)
6.1 Software Market 2019-2024 (Volume/Units) - Global Industry Research
6.2 Services Market 2019-2024 (Volume/Units) - Global Industry Research
6.2.1 Professional Services Market 2019-2024 (Volume/Units)
6.2.2 Managed Services Market 2019-2024 (Volume/Units)
7.Global Chatbots Market Analysis By Usage Market 2019-2024 (Volume/Units)
7.1 Websites Market 2019-2024 (Volume/Units) - Global Industry Research
7.2 Contact Centers Market 2019-2024 (Volume/Units) - Global Industry Research
7.3 Social Media Market 2019-2024 (Volume/Units) - Global Industry Research
7.4 Mobile Platform Market 2019-2024 (Volume/Units) - Global Industry Research
8.Global Chatbots Market Analysis By Industry Vertical Market 2019-2024 (Volume/Units)
8.1 Financial Services Market 2019-2024 (Volume/Units) - Global Industry Research
8.2 Healthcare Market 2019-2024 (Volume/Units) - Global Industry Research
8.3 Communication Market 2019-2024 (Volume/Units) - Global Industry Research
8.4 Retail Market 2019-2024 (Volume/Units) - Global Industry Research
8.5 Travel & Hospitality Market 2019-2024 (Volume/Units) - Global Industry Research
8.6 Government Market 2019-2024 (Volume/Units) - Global Industry Research
8.7 Education Market 2019-2024 (Volume/Units) - Global Industry Research
8.8 Utilities Market 2019-2024 (Volume/Units) - Global Industry Research
9.Global Chatbots Market Analysis By Deployment Type Market 2019-2024 (Volume/Units)
9.1 On-Premises Market 2019-2024 (Volume/Units) - Global Industry Research
9.2 On-Cloud Market 2019-2024 (Volume/Units) - Global Industry Research
10.Global Chatbots Market Analysis By End User Market 2019-2024 (Volume/Units)
10.1 Small & Medium Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
10.2 Large Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
11.North America Chatbots Market Analysis By Type Market 2019-2024 ($M)
11.1 Software Market 2019-2024 ($M) - Regional Industry Research
11.2 Services Market 2019-2024 ($M) - Regional Industry Research
11.2.1 Professional Services Market 2019-2024 ($M)
11.2.2 Managed Services Market 2019-2024 ($M)
12.North America Chatbots Market Analysis By Usage Market 2019-2024 ($M)
12.1 Websites Market 2019-2024 ($M) - Regional Industry Research
12.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
12.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
12.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
13.North America Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
13.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
13.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
13.3 Communication Market 2019-2024 ($M) - Regional Industry Research
13.4 Retail Market 2019-2024 ($M) - Regional Industry Research
13.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
13.6 Government Market 2019-2024 ($M) - Regional Industry Research
13.7 Education Market 2019-2024 ($M) - Regional Industry Research
13.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
14.North America Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
14.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
14.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
15.North America Chatbots Market Analysis By End User Market 2019-2024 ($M)
15.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
15.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
16.South America Chatbots Market Analysis By Type Market 2019-2024 ($M)
16.1 Software Market 2019-2024 ($M) - Regional Industry Research
16.2 Services Market 2019-2024 ($M) - Regional Industry Research
16.2.1 Professional Services Market 2019-2024 ($M)
16.2.2 Managed Services Market 2019-2024 ($M)
17.South America Chatbots Market Analysis By Usage Market 2019-2024 ($M)
17.1 Websites Market 2019-2024 ($M) - Regional Industry Research
17.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
17.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
17.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
18.South America Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
18.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
18.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
18.3 Communication Market 2019-2024 ($M) - Regional Industry Research
18.4 Retail Market 2019-2024 ($M) - Regional Industry Research
18.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
18.6 Government Market 2019-2024 ($M) - Regional Industry Research
18.7 Education Market 2019-2024 ($M) - Regional Industry Research
18.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
19.South America Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
19.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
19.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
20.South America Chatbots Market Analysis By End User Market 2019-2024 ($M)
20.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
20.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
21.Europe Chatbots Market Analysis By Type Market 2019-2024 ($M)
21.1 Software Market 2019-2024 ($M) - Regional Industry Research
21.2 Services Market 2019-2024 ($M) - Regional Industry Research
21.2.1 Professional Services Market 2019-2024 ($M)
21.2.2 Managed Services Market 2019-2024 ($M)
22.Europe Chatbots Market Analysis By Usage Market 2019-2024 ($M)
22.1 Websites Market 2019-2024 ($M) - Regional Industry Research
22.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
22.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
22.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
23.Europe Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
23.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
23.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
23.3 Communication Market 2019-2024 ($M) - Regional Industry Research
23.4 Retail Market 2019-2024 ($M) - Regional Industry Research
23.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
23.6 Government Market 2019-2024 ($M) - Regional Industry Research
23.7 Education Market 2019-2024 ($M) - Regional Industry Research
23.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
24.Europe Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
24.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
24.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
25.Europe Chatbots Market Analysis By End User Market 2019-2024 ($M)
25.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
25.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
26.APAC Chatbots Market Analysis By Type Market 2019-2024 ($M)
26.1 Software Market 2019-2024 ($M) - Regional Industry Research
26.2 Services Market 2019-2024 ($M) - Regional Industry Research
26.2.1 Professional Services Market 2019-2024 ($M)
26.2.2 Managed Services Market 2019-2024 ($M)
27.APAC Chatbots Market Analysis By Usage Market 2019-2024 ($M)
27.1 Websites Market 2019-2024 ($M) - Regional Industry Research
27.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
27.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
27.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
28.APAC Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
28.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
28.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
28.3 Communication Market 2019-2024 ($M) - Regional Industry Research
28.4 Retail Market 2019-2024 ($M) - Regional Industry Research
28.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
28.6 Government Market 2019-2024 ($M) - Regional Industry Research
28.7 Education Market 2019-2024 ($M) - Regional Industry Research
28.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
29.APAC Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
29.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
29.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
30.APAC Chatbots Market Analysis By End User Market 2019-2024 ($M)
30.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
30.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
31.MENA Chatbots Market Analysis By Type Market 2019-2024 ($M)
31.1 Software Market 2019-2024 ($M) - Regional Industry Research
31.2 Services Market 2019-2024 ($M) - Regional Industry Research
31.2.1 Professional Services Market 2019-2024 ($M)
31.2.2 Managed Services Market 2019-2024 ($M)
32.MENA Chatbots Market Analysis By Usage Market 2019-2024 ($M)
32.1 Websites Market 2019-2024 ($M) - Regional Industry Research
32.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
32.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
32.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
33.MENA Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
33.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
33.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
33.3 Communication Market 2019-2024 ($M) - Regional Industry Research
33.4 Retail Market 2019-2024 ($M) - Regional Industry Research
33.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
33.6 Government Market 2019-2024 ($M) - Regional Industry Research
33.7 Education Market 2019-2024 ($M) - Regional Industry Research
33.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
34.MENA Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
34.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
34.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
35.MENA Chatbots Market Analysis By End User Market 2019-2024 ($M)
35.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
35.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
1.1 Software Market 2019-2024 ($M) - Global Industry Research
1.2 Services Market 2019-2024 ($M) - Global Industry Research
1.2.1 Professional Services Market 2019-2024 ($M)
1.2.2 Managed Services Market 2019-2024 ($M)
2.Global Chatbots Market Analysis By Usage Market 2019-2024 ($M)
2.1 Websites Market 2019-2024 ($M) - Global Industry Research
2.2 Contact Centers Market 2019-2024 ($M) - Global Industry Research
2.3 Social Media Market 2019-2024 ($M) - Global Industry Research
2.4 Mobile Platform Market 2019-2024 ($M) - Global Industry Research
3.Global Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
3.1 Financial Services Market 2019-2024 ($M) - Global Industry Research
3.2 Healthcare Market 2019-2024 ($M) - Global Industry Research
3.3 Communication Market 2019-2024 ($M) - Global Industry Research
3.4 Retail Market 2019-2024 ($M) - Global Industry Research
3.5 Travel & Hospitality Market 2019-2024 ($M) - Global Industry Research
3.6 Government Market 2019-2024 ($M) - Global Industry Research
3.7 Education Market 2019-2024 ($M) - Global Industry Research
3.8 Utilities Market 2019-2024 ($M) - Global Industry Research
4.Global Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
4.1 On-Premises Market 2019-2024 ($M) - Global Industry Research
4.2 On-Cloud Market 2019-2024 ($M) - Global Industry Research
5.Global Chatbots Market Analysis By End User Market 2019-2024 ($M)
5.1 Small & Medium Enterprises Market 2019-2024 ($M) - Global Industry Research
5.2 Large Enterprises Market 2019-2024 ($M) - Global Industry Research
6.Global Chatbots Market Analysis By Type Market 2019-2024 (Volume/Units)
6.1 Software Market 2019-2024 (Volume/Units) - Global Industry Research
6.2 Services Market 2019-2024 (Volume/Units) - Global Industry Research
6.2.1 Professional Services Market 2019-2024 (Volume/Units)
6.2.2 Managed Services Market 2019-2024 (Volume/Units)
7.Global Chatbots Market Analysis By Usage Market 2019-2024 (Volume/Units)
7.1 Websites Market 2019-2024 (Volume/Units) - Global Industry Research
7.2 Contact Centers Market 2019-2024 (Volume/Units) - Global Industry Research
7.3 Social Media Market 2019-2024 (Volume/Units) - Global Industry Research
7.4 Mobile Platform Market 2019-2024 (Volume/Units) - Global Industry Research
8.Global Chatbots Market Analysis By Industry Vertical Market 2019-2024 (Volume/Units)
8.1 Financial Services Market 2019-2024 (Volume/Units) - Global Industry Research
8.2 Healthcare Market 2019-2024 (Volume/Units) - Global Industry Research
8.3 Communication Market 2019-2024 (Volume/Units) - Global Industry Research
8.4 Retail Market 2019-2024 (Volume/Units) - Global Industry Research
8.5 Travel & Hospitality Market 2019-2024 (Volume/Units) - Global Industry Research
8.6 Government Market 2019-2024 (Volume/Units) - Global Industry Research
8.7 Education Market 2019-2024 (Volume/Units) - Global Industry Research
8.8 Utilities Market 2019-2024 (Volume/Units) - Global Industry Research
9.Global Chatbots Market Analysis By Deployment Type Market 2019-2024 (Volume/Units)
9.1 On-Premises Market 2019-2024 (Volume/Units) - Global Industry Research
9.2 On-Cloud Market 2019-2024 (Volume/Units) - Global Industry Research
10.Global Chatbots Market Analysis By End User Market 2019-2024 (Volume/Units)
10.1 Small & Medium Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
10.2 Large Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
11.North America Chatbots Market Analysis By Type Market 2019-2024 ($M)
11.1 Software Market 2019-2024 ($M) - Regional Industry Research
11.2 Services Market 2019-2024 ($M) - Regional Industry Research
11.2.1 Professional Services Market 2019-2024 ($M)
11.2.2 Managed Services Market 2019-2024 ($M)
12.North America Chatbots Market Analysis By Usage Market 2019-2024 ($M)
12.1 Websites Market 2019-2024 ($M) - Regional Industry Research
12.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
12.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
12.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
13.North America Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
13.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
13.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
13.3 Communication Market 2019-2024 ($M) - Regional Industry Research
13.4 Retail Market 2019-2024 ($M) - Regional Industry Research
13.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
13.6 Government Market 2019-2024 ($M) - Regional Industry Research
13.7 Education Market 2019-2024 ($M) - Regional Industry Research
13.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
14.North America Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
14.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
14.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
15.North America Chatbots Market Analysis By End User Market 2019-2024 ($M)
15.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
15.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
16.South America Chatbots Market Analysis By Type Market 2019-2024 ($M)
16.1 Software Market 2019-2024 ($M) - Regional Industry Research
16.2 Services Market 2019-2024 ($M) - Regional Industry Research
16.2.1 Professional Services Market 2019-2024 ($M)
16.2.2 Managed Services Market 2019-2024 ($M)
17.South America Chatbots Market Analysis By Usage Market 2019-2024 ($M)
17.1 Websites Market 2019-2024 ($M) - Regional Industry Research
17.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
17.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
17.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
18.South America Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
18.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
18.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
18.3 Communication Market 2019-2024 ($M) - Regional Industry Research
18.4 Retail Market 2019-2024 ($M) - Regional Industry Research
18.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
18.6 Government Market 2019-2024 ($M) - Regional Industry Research
18.7 Education Market 2019-2024 ($M) - Regional Industry Research
18.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
19.South America Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
19.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
19.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
20.South America Chatbots Market Analysis By End User Market 2019-2024 ($M)
20.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
20.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
21.Europe Chatbots Market Analysis By Type Market 2019-2024 ($M)
21.1 Software Market 2019-2024 ($M) - Regional Industry Research
21.2 Services Market 2019-2024 ($M) - Regional Industry Research
21.2.1 Professional Services Market 2019-2024 ($M)
21.2.2 Managed Services Market 2019-2024 ($M)
22.Europe Chatbots Market Analysis By Usage Market 2019-2024 ($M)
22.1 Websites Market 2019-2024 ($M) - Regional Industry Research
22.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
22.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
22.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
23.Europe Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
23.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
23.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
23.3 Communication Market 2019-2024 ($M) - Regional Industry Research
23.4 Retail Market 2019-2024 ($M) - Regional Industry Research
23.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
23.6 Government Market 2019-2024 ($M) - Regional Industry Research
23.7 Education Market 2019-2024 ($M) - Regional Industry Research
23.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
24.Europe Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
24.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
24.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
25.Europe Chatbots Market Analysis By End User Market 2019-2024 ($M)
25.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
25.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
26.APAC Chatbots Market Analysis By Type Market 2019-2024 ($M)
26.1 Software Market 2019-2024 ($M) - Regional Industry Research
26.2 Services Market 2019-2024 ($M) - Regional Industry Research
26.2.1 Professional Services Market 2019-2024 ($M)
26.2.2 Managed Services Market 2019-2024 ($M)
27.APAC Chatbots Market Analysis By Usage Market 2019-2024 ($M)
27.1 Websites Market 2019-2024 ($M) - Regional Industry Research
27.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
27.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
27.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
28.APAC Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
28.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
28.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
28.3 Communication Market 2019-2024 ($M) - Regional Industry Research
28.4 Retail Market 2019-2024 ($M) - Regional Industry Research
28.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
28.6 Government Market 2019-2024 ($M) - Regional Industry Research
28.7 Education Market 2019-2024 ($M) - Regional Industry Research
28.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
29.APAC Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
29.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
29.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
30.APAC Chatbots Market Analysis By End User Market 2019-2024 ($M)
30.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
30.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
31.MENA Chatbots Market Analysis By Type Market 2019-2024 ($M)
31.1 Software Market 2019-2024 ($M) - Regional Industry Research
31.2 Services Market 2019-2024 ($M) - Regional Industry Research
31.2.1 Professional Services Market 2019-2024 ($M)
31.2.2 Managed Services Market 2019-2024 ($M)
32.MENA Chatbots Market Analysis By Usage Market 2019-2024 ($M)
32.1 Websites Market 2019-2024 ($M) - Regional Industry Research
32.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
32.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
32.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
33.MENA Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
33.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
33.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
33.3 Communication Market 2019-2024 ($M) - Regional Industry Research
33.4 Retail Market 2019-2024 ($M) - Regional Industry Research
33.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
33.6 Government Market 2019-2024 ($M) - Regional Industry Research
33.7 Education Market 2019-2024 ($M) - Regional Industry Research
33.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
34.MENA Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
34.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
34.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
35.MENA Chatbots Market Analysis By End User Market 2019-2024 ($M)
35.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
35.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
LIST OF FIGURES
1.US Chatbots Market Revenue, 2019-2024 ($M)
2.Canada Chatbots Market Revenue, 2019-2024 ($M)
3.Mexico Chatbots Market Revenue, 2019-2024 ($M)
4.Brazil Chatbots Market Revenue, 2019-2024 ($M)
5.Argentina Chatbots Market Revenue, 2019-2024 ($M)
6.Peru Chatbots Market Revenue, 2019-2024 ($M)
7.Colombia Chatbots Market Revenue, 2019-2024 ($M)
8.Chile Chatbots Market Revenue, 2019-2024 ($M)
9.Rest of South America Chatbots Market Revenue, 2019-2024 ($M)
10.UK Chatbots Market Revenue, 2019-2024 ($M)
11.Germany Chatbots Market Revenue, 2019-2024 ($M)
12.France Chatbots Market Revenue, 2019-2024 ($M)
13.Italy Chatbots Market Revenue, 2019-2024 ($M)
14.Spain Chatbots Market Revenue, 2019-2024 ($M)
15.Rest of Europe Chatbots Market Revenue, 2019-2024 ($M)
16.China Chatbots Market Revenue, 2019-2024 ($M)
17.India Chatbots Market Revenue, 2019-2024 ($M)
18.Japan Chatbots Market Revenue, 2019-2024 ($M)
19.South Korea Chatbots Market Revenue, 2019-2024 ($M)
20.South Africa Chatbots Market Revenue, 2019-2024 ($M)
21.North America Chatbots By Application
22.South America Chatbots By Application
23.Europe Chatbots By Application
24.APAC Chatbots By Application
25.MENA Chatbots By Application
26.IBM Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
27.eGain Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
28.Artificial Solutions, Sales /Revenue, 2015-2018 ($Mn/$Bn)
29.Creative Virtual Pvt. Ltd., Sales /Revenue, 2015-2018 ($Mn/$Bn)
30.Next IT Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
31.CX Company, Sales /Revenue, 2015-2018 ($Mn/$Bn)
32.Codebaby Inc., Sales /Revenue, 2015-2018 ($Mn/$Bn)
2.Canada Chatbots Market Revenue, 2019-2024 ($M)
3.Mexico Chatbots Market Revenue, 2019-2024 ($M)
4.Brazil Chatbots Market Revenue, 2019-2024 ($M)
5.Argentina Chatbots Market Revenue, 2019-2024 ($M)
6.Peru Chatbots Market Revenue, 2019-2024 ($M)
7.Colombia Chatbots Market Revenue, 2019-2024 ($M)
8.Chile Chatbots Market Revenue, 2019-2024 ($M)
9.Rest of South America Chatbots Market Revenue, 2019-2024 ($M)
10.UK Chatbots Market Revenue, 2019-2024 ($M)
11.Germany Chatbots Market Revenue, 2019-2024 ($M)
12.France Chatbots Market Revenue, 2019-2024 ($M)
13.Italy Chatbots Market Revenue, 2019-2024 ($M)
14.Spain Chatbots Market Revenue, 2019-2024 ($M)
15.Rest of Europe Chatbots Market Revenue, 2019-2024 ($M)
16.China Chatbots Market Revenue, 2019-2024 ($M)
17.India Chatbots Market Revenue, 2019-2024 ($M)
18.Japan Chatbots Market Revenue, 2019-2024 ($M)
19.South Korea Chatbots Market Revenue, 2019-2024 ($M)
20.South Africa Chatbots Market Revenue, 2019-2024 ($M)
21.North America Chatbots By Application
22.South America Chatbots By Application
23.Europe Chatbots By Application
24.APAC Chatbots By Application
25.MENA Chatbots By Application
26.IBM Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
27.eGain Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
28.Artificial Solutions, Sales /Revenue, 2015-2018 ($Mn/$Bn)
29.Creative Virtual Pvt. Ltd., Sales /Revenue, 2015-2018 ($Mn/$Bn)
30.Next IT Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
31.CX Company, Sales /Revenue, 2015-2018 ($Mn/$Bn)
32.Codebaby Inc., Sales /Revenue, 2015-2018 ($Mn/$Bn)
0 Comments